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PRIVACY

POLICY

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Last Updated: 1 January 2026

This Privacy Policy (“Policy”) explains how Gaadin Technologies (“Gaadin”, “we”, “our”, or “us”) collects, uses, stores, and protects information when you access or use our websites, platforms, and AI-driven products.
This Policy applies to all services operated by Gaadin, including but not limited to:

  • AI-Driven EV Charging Software Platform
  • AI-Driven Energy Management System (EMS)
  • AI-Driven EV Fleet Software Platform
  • AI-Driven Location Prediction & ROI Intelligence (SitePredict)

Collectively referred to as the “Services”.
By using our website or Services, you consent to the collection and use of information in accordance with this Policy.

Applicable Law

This Policy is governed by and complies with applicable laws of India, including but not limited to:

  • Information Technology Act, 2000
  • Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
All disputes shall be subject to the laws of India.
Information We Collect

A. Information You Provide

  • Name, email address, phone number
  • Organisation and role details
  • Account registration details
  • Payment and billing information (processed via third-party gateways)
  • Communications with us (email, forms, calls)

B. Information We Collect Automatically

  • IP address, browser type, and device information
  • Location data (approximate)
  • Usage data such as pages viewed, features used
  • Cookies and similar technologies (see Cookie Policy)

C.Information from Third Parties

All payments are securely processed by third-party payment processors that are PCI DSS compliant. SitePredict AI does not store credit card details on its servers.

Categories of Personal Data

  • Identity & Contact Data – name, email, phone
  • Technical Data – IP address, device, browser
  • To send personalized dashboards and AI-based recommendations
  • Usage Data – platform interactions and logs

Communication Data – emails, messages, support logs

Purpose of Data Collection

We use personal data to:

  • Operate and improve our EV charging, energy, fleet, and location platforms
  • Process payments and transactions
  • Personalise user experience
  • Improve system performance and security
  • Comply with legal and regulatory obligations

Lawful Basis for Processing

We process personal data based on:

  1. User consent
  2. Contractual necessity
  3. Legal obligations
  4. Legitimate business interests

You may withdraw consent at any time by contacting us at sales@gaadin.com.

Data Sharing

We do not sell personal data.

Data may be shared only with:

  • Payment gateways
  • Cloud and infrastructure providers
  • Analytics and security partners
  • Legal or regulatory authorities (if required)

All partners are bound by confidentiality and data protection obligations.

Data Security

We implement reasonable administrative, technical, and organisational safeguards to protect personal data against unauthorised access, loss, or misuse.

Data Retention

We retain personal data only as long as necessary to fulfil business, legal, or contractual purposes.

Changes to Privacy Policy

We may update this Policy from time to time. Updates will be posted on this page. Continued use of the Services constitutes acceptance of the revised Policy.

Contact Us

For privacy-related inquiries or data requests, please contact:
📧 sales@gaadin.com
🏢 Gaadin.ai