GaadinEV Privacy Policy

Effective Date: 15 Nov 2025
Last Updated: 2 Jan 2026

At GaadinEV ("we", "our", "us"), we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our AI-Powered EV Charging Management Platform and related services.

By accessing or using GaadinEV, you agree to this Privacy Policy. If you do not agree, please discontinue using the Service.

Who We Are

GaadinEV is a global EV charging management software developed and owned by Gaadin Technologies Pvt. Ltd.Our platform provides AI-powered site prediction, ROI analytics, and energy optimization tools to Charge Point Operators (CPOs), fleets, and energy organizations worldwide.

Information We Collect

We collect both personal and non-personal data to deliver and improve our services:

A. Information You Provide

Name, company name, and contact details
Email address and phone number
Billing and payment information (processed via third-party payment gateways)
Login credentials (username and password)
Business profile information (e.g., site or location details)

B. Information We Collect Automatically

IP address, browser type, and device information
Usage data (session reports, app activity)
Location data (for AI-prediction services)
Technical logs and diagnostic data

C. Payment Information

All payments are securely processed by third-party payment processors that are PCI DSS compliant. GaadinEV does not store credit card details on its servers.

How We Use Your Information

To provide, maintain, and improve our platform and services
To process billing and subscription payments securely
To send personalized dashboards and AI-based recommendations
To communicate updates, invoices, or support notifications
To perform usage analytics for performance and feature optimization
To ensure compliance with global legal and financial regulations

Legal Basis for Processing (GDPR Compliance)

Under the EU General Data Protection Regulation (GDPR), GaadinEV processes your data under these legal bases:

Contractual necessity – to deliver the subscribed services
Legitimate interests – for fraud prevention, analytics, and service improvements
Consent – for marketing or communication
Legal obligation – to comply with tax and accounting laws

Data Retention

We retain personal data only as long as necessary to provide the service and meet legal obligations. Once data is no longer needed, it is securely deleted or anonymized.

How We Share Information

GaadinEV does not sell or rent your personal data. We may share limited data only with:

Payment processors (for subscription billing)
Cloud infrastructure providers (for hosting and storage)
Analytics software (for performance tracking)
Legal authorities, if required by law or court order

International Data Transfers

As a global platform, data may be transferred and processed outside your country (e.g., servers located in the EU, USA, India, or UAE). All such transfers comply with GDPR and equivalent safeguards.

Data Security

We employ strict technical and organizational measures to protect your information:

256-bit secure data encryption
SSL/TLS secure data transmission
Two-Factor Authentication (2FA)
Regular vulnerability assessments and audits

While we use strong safeguards, no online system is 100% secure. Users are encouraged to maintain account confidentiality and use strong passwords.

Your Rights

Depending on your region, you have the following rights:

Right to access and correct your data
Right to delete data ("Right to be Forgotten")
Right to data portability
Right to opt out of data processing

To exercise your rights, please contact privacy@gaadinev.ai.

Cookies & Tracking

GaadinEV uses cookies and tracking technologies to improve user experience, remember preferences, and measure performance. You can control cookie settings through your browser or opt out via our Cookie Preferences panel.

Marketing Communications

We may send product updates or promotional offers related to GaadinEV. You can unsubscribe anytime by clicking “Unsubscribe” in our emails or contacting us directly.

Children’s Privacy

GaadinEV is intended for business users aged 18 and above. We do not knowingly collect data from minors; if discovered, such data will be deleted promptly.

Changes to This Policy

We may update this Privacy Policy periodically to reflect product, legal, or regulatory changes. Updates will be posted on our website with a new effective date.

Contact Us

For privacy-related inquiries, contact us at:
📧 privacy@gaadinev.ai
🌐 www.gaadinev.ai